Often no thought is given to support of computer equipment in offices and business of every kind. When trouble happens maybe Jack in accounting can handle it, or Sylvia's nephew, or just anyone. Not enough planning has been given to this time and the solution may be slow in coming.
Slow PCs are another big problem. Often this means a computer virus and your PC support needs to understand this problem, know what the latest viruses are and know how to remove them. What would it mean to your business if a virus ravaged your PC network?
Computers are one thing, it takes a certain skill level to replace a hard disk or a fan on the CPU, upgrade memory, or install Microsoft Office. Beyond these things the skill and experience level needed increases and it is difficult to just invite anyone in to accomplish what is needed.
These higher level IT support skills require time to gain the experience needed to effect quick repairs. Even looking to certifications is no guarantee that sufficient real-world experience is there to get your business back up quickly.
Consider the real danger that your business may be in because of network and PC security...
Security Policies, Is Your Businesses Vault Open To Casual Passers By?
Another area often neglected in small business is security.
This means not only avoiding being hacked and having credit card numbers stolen, or financial records stolen, it also means that there are no internal procedures to help keep a disgruntled employee from having retribution. Does your business have an effective IT security policy? There are practical and legal implications of this.
Many small and even large businesses have failed to lock down important systems. Sometimes even the receptionist has been set up with domain administrative privileges. This means that he or she, or anyone who sits at the receptionist desk (a temp?) can access every piece of data, every sensitive file, every credit card record, every employee record in your system.
Password Policies, Passwords, The Combination To The Vault
Assuming your receptionist is honest there is still a huge potential problem. When your cleaning crew comes in at night, or a temp worker if the receptionist is on vacation or sick, what if one of them sits down and starts playing on her machine. Assuming that she has logged out do you suppose that you are safe? Research shows that businesses without a password policy usually have vulnerable passwords. In many cases it may be the business name itself has been used as a password. Someone just a little familiar with human nature can often guess your employees passwords. If your receptionist has admin privileges on your domain, then that cleaning person or temp worker can go anywhere and do anything with your network and the computers on it.
Slow PCs are another big problem. Often this means a computer virus and your PC support needs to understand this problem, know what the latest viruses are and know how to remove them. What would it mean to your business if a virus ravaged your PC network?
Computers are one thing, it takes a certain skill level to replace a hard disk or a fan on the CPU, upgrade memory, or install Microsoft Office. Beyond these things the skill and experience level needed increases and it is difficult to just invite anyone in to accomplish what is needed.
These higher level IT support skills require time to gain the experience needed to effect quick repairs. Even looking to certifications is no guarantee that sufficient real-world experience is there to get your business back up quickly.
Consider the real danger that your business may be in because of network and PC security...
Security Policies, Is Your Businesses Vault Open To Casual Passers By?
Another area often neglected in small business is security.
This means not only avoiding being hacked and having credit card numbers stolen, or financial records stolen, it also means that there are no internal procedures to help keep a disgruntled employee from having retribution. Does your business have an effective IT security policy? There are practical and legal implications of this.
Many small and even large businesses have failed to lock down important systems. Sometimes even the receptionist has been set up with domain administrative privileges. This means that he or she, or anyone who sits at the receptionist desk (a temp?) can access every piece of data, every sensitive file, every credit card record, every employee record in your system.
Password Policies, Passwords, The Combination To The Vault
Assuming your receptionist is honest there is still a huge potential problem. When your cleaning crew comes in at night, or a temp worker if the receptionist is on vacation or sick, what if one of them sits down and starts playing on her machine. Assuming that she has logged out do you suppose that you are safe? Research shows that businesses without a password policy usually have vulnerable passwords. In many cases it may be the business name itself has been used as a password. Someone just a little familiar with human nature can often guess your employees passwords. If your receptionist has admin privileges on your domain, then that cleaning person or temp worker can go anywhere and do anything with your network and the computers on it.
This is very informative blog.thanks
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